Commons downtime – October 21

[2:37pm EDT] The Commons is currently down, due to a broken database connection. Our technical team is looking into it.

[2:52pm EDT] UPDATE: The site is back up. We’re investigating the root cause.


Commons downtime

[10:15pm EST] The Commons is currently unavailable while we investigate some abnormal behavior.

[Update 10:37pm EST] The site is available again. The problem appears to be related to a corrupted object cache, which was resolved with a hard flush of Memcached.

Maintenance downtime

The Commons will be offline for a few minutes for maintenance related to recent performance issues.

[4:35pm] The site is back online. We’ve put an emergency caching layer in front of one of the sources of the issues, and site resources are stabilizing.

Commons 1.10 release

The 1.10 release of the CUNY Academic Commons will take place on the morning of November 7, 2016. The update will require 2-3 minutes of downtime, sometime around 10:15am EST. This post will be updated when the downtime is complete.

[2016-11-07 10:29am] The downtime is now complete. Thanks for your patience.